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BlueOps to present at the Raising the Bar Conference

BlueOps president Bob Gunter chosen to present at the upcoming Raising the Bar Conference in Ellicott City, MD.


Session: Date: September 18, 2019 at 11:30


Presentation: Reducing Chutes and Ladders for Customers: Frederick County’s WIOA Referral System

Session details:

Examine Frederick County’s WIOA referral process and how our lessons learned can benefit your

partners and customers. Learn about each step in developing a referral process including building

consensus, project management,

stakeholder communication, testing, implementation, analyzing

outcomes and ongoing reevaluation and fine tuning efforts. We will also share our success stories of building inter-agency relationships through scenario-based and interactive training opportunities. Presenters will share the tools, forms and resources developed locally to facilitate warm customer hand-offs, referrals and exchange of information.



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