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BlueOps, Inc. selected to conduct monitoring of Baltimore City’s One-Stop Operator


The Baltimore Workforce Development Board engaged BlueOps, Inc. to perform compliance monitoring of the Mayor’s Office of Employment Development in their role as One-Stop Operator for the Baltimore City Workforce Development System.


As part of the monitoring process, BlueOps, Inc. will visit both of Baltimore’s One-Stop Career Centers/American Job Centers and will observe center operations, interview customers and staff members, and conduct reviews of records and files. The Mayor’s Office of Employment Development provides WIOA Title I services to the City’s 602,000 adult and youth population. As the One-Stop Operator, MOED also helps to coordinate all the WIOA partners, improve customer flow and outcomes and is responsible for the management of the American Job Centers. More information about the Mayor’s Office can be found at https://moed.baltimorecity.gov/.

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